It is every employer's dream to have an employee that loves working for their company and consistently goes above and beyond what is expected of them. However, that rarely happens if employees don't like working for their boss. They will only do just enough to not get fired and not an iota more.
In May 2016, there were 2.7 million people who quit their job. (BLS July 2016). More than half of people who leave their jobs do so because of their relationship with their boss. High turnover costs companies two precious commodities, time and money.
In Subir Chowdhury's book The Ice Cream Maker, it is stated that, "Every company has two kinds of customers, those outside the company, and those inside the company. And your first customers are your internal ones - your employees or coworkers. If you don' take care of your employees, you can't expect them to take care of your customers outside of the company." Great bosses understand this concept all too well.
How can you be the boss that your employees love working for and will go above and beyond to make look good? Keep reading.
Acknowledge Their Efforts
Great bosses know that when their employees succeed, they succeed. Let your employees know that you appreciate their efforts and praise them publicly when they do a great job.
Don't be THAT boss. No one like a micromanager. Trust that you've properly trained the employee to be able to handle the task at hand and empower them to make decisions and flourish without your constant input. Most importantly, support those decisions.
Employees are humans not robots. Sometimes life happens and times can get tough. Give employees the freedom to handle life events and trust that they will make it up in the future.
Let Employees be Themselves
One of the best aspects of having employees is the ability to have diversity of talents. Find ways to utilize your employees best strengths, that way you are getting the very best out of them. There's nothing worse than an employee who feels stifled because their boss doesn't value the other ways they can contribute to the team.
Be a Team Player
Yes, you are the boss, but employees want to see that you are willing and able to get into the trenches with them when necessary.
Develop and Help Them Succeed
Foster avenues for your employees to continue to get better and develop both personally and professionally.
Don't wait until the annual performance review to tell the employee what you think of their work. If they knocked a memo out of the park, say so. If they can improve in one or more areas, let them know. They will value that you are taking notice and will desire to improve.
Solicit Feedback and Implement It
It's important that soliciting feedback is not just lip service. Employees want to know that their ideas are valued and will actually be implemented. At the very least, give reasons why you're unable to implement their idea, thank them for it and encourage them to keep coming up with ideas.
Be Clear and Consistent on Expectations
Have structure in place for employees to follow. Don't tell your employee to do something one way and turnaround and say it should've been done another way. Confusion and frustration about what is expected of them is a surefire way to make an employee disengaged.
Be curious about your employees. Ask questions without prying and engage with them. They want them to feel like you have an interest in them,
Lead by Example
Employees are led by what you do, not by what you say. Great firms start with the leadership and then trickle down. Be the employee you want your employees to be. Lead by example.
If you implement these tips and strategies you will become the boss that your employees will love to go to bat for, making it a much more pleasant work environment for everyone involved.